In order to resolve an EEOC disability discrimination case alleging that the dealership violated the Americans with Disabilities Act by denying a service dog to a worker with PTSD, Criswell Chevrolet will pay $30,000 and make policy adjustments.
In a news release issued on August 13, the U.S. Equal Employment Opportunity Commission (EEOC) accused Criswell Chevrolet of breaking federal law by denying a worker with PTSD the ability to bring a service dog to work, forcing him to quit.
The Americans with Disabilities Act (ADA) is violated by such alleged behavior. The EEOC filed a lawsuit in the U.S. District Court for the District of Maryland (EEOC v. Criswell Chevrolet, Inc., Case No. 8:25-cv-01632-TDC) after trying to resolve the matter through its conciliation procedure. The consent order that settled the lawsuit includes financial relief, ADA training, and compliance-related reporting to the EEOC, along with injunctive relief.
According to Debra Lawrence, the Philadelphia Regional Attorney for the EEOC, Criswell Chevrolet has changed its policies to ensure that this kind of thing doesn’t happen again. We are happy that this business settled the lawsuit so quickly.
